Sir,
Kindly find courier delivery mobile app invoice , where we will be provided below features
Customer User Android App Features :
- User Registration and Authentication:
- User registration using email, phone number, or social media profiles.
- OTP-based verification for added security.
- Parcel Booking:
- Easy parcel booking with sender and recipient details.
- Option to select delivery type (standard, express, same-day, etc.).
- Parcel size and weight specifications.
- Address Management:
- Save multiple delivery addresses for quick selection.
- Edit and delete address entries.
- Parcel Tracking:
- Real-time parcel tracking with a live map view.
- Push notifications for status updates (picked up, in transit, delivered).
- Payment Integration:
- Secure payment options (credit/debit cards, digital wallets, cash on delivery).
- In-app digital receipts.
- Delivery Options:
- Schedule parcel pickups at a specific time and location.
- Request on-demand deliveries.
- Provide special delivery instructions.
- Rate Calculator:
- Calculate delivery charges based on distance, package weight, and type.
- Review and Ratings:
- Rate and review delivery experiences.
- View past order history.
- Customer Support:
- In-app chat or messaging with customer support.
- FAQs and help center.
- Promotions and Discounts:
- Apply promo codes and discounts during checkout.
- Receive notifications for ongoing promotions.
- Feedback and Complaints:
- Submit feedback and complaints about deliveries.
- Track the status of submitted issues.
- Push Notifications:
- Receive order confirmations, delivery updates, and promotions.
Delivery Partner User Android App:
- Registration and Onboarding:
- Register as a delivery partner with required documentation.
- Complete a background check and verification process.
- Order Assignment:
- Receive order requests with pickup and delivery details.
- Accept or decline orders based on availability.
- Navigation and GPS:
- Integrated GPS for optimized route navigation.
- Real-time traffic updates.
- Parcel Pickup and Delivery:
- Scan parcel barcodes for tracking.
- Collect and deliver parcels to the correct recipients.
- Delivery Confirmation:
- Confirm delivery with recipient's signature or photo.
- Mark orders as delivered in the app.
- Earnings and Payouts:
- View earnings for completed deliveries.
- Request payouts and view transaction history.
- Availability and Schedule:
- Set availability status (online/offline).
- Set working hours and breaks.
- Support and Help Center:
- Access to customer support for assistance.
- In-app chat or phone support.
- Performance Metrics:
- Track delivery metrics, ratings, and feedback.
- Receive performance insights and recommendations.
- Safety Features:
- Emergency button for reporting safety concerns.
- Safety guidelines and training resources.
- Profile Management:
- Update personal and vehicle information.
- Upload required documents.
- Push Notifications:
- Receive order notifications, updates, and important announcements.
Admin Web Panel Based Features List:
- User Management:
- Manage user accounts and access permissions.
- Verify and onboard delivery partners and customers.
- Order Management:
- Monitor and manage parcel bookings and deliveries.
- Assign orders to available delivery partners.
- Analytics and Reporting:
- Generate reports on delivery performance, revenue, and customer feedback.
- Track key metrics and trends.
- Payment and Finance:
- Handle financial transactions, payouts, and invoicing.
- Set commission rates for delivery partners.
- Support and Dispute Resolution:
- Resolve customer complaints and disputes.
- Provide support to delivery partners.
- Promotions and Marketing:
- Create and manage promotional campaigns.
- Set up discounts and referral programs.
- Content Management:
- Manage app content, including FAQs and help center articles.
- Update app policies and terms.
- Safety and Compliance:
- Ensure safety guidelines and compliance with regulations.
- Handle safety-related incidents.
- Dashboard and Alerts:
- Real-time dashboard with key metrics and alerts for issues.
- Notifications for system updates and important events.
- User Feedback and Insights:
- Collect and analyze user feedback for continuous improvement.
- Use data insights to enhance the platform.
- System Settings and Configuration:
- Configure app settings, including geofencing, pricing, and notification preferences.
- Security and Authentication:
- Ensure data security and privacy compliance.
- Implement security protocols and encryption.
- Communication:
- Enable communication with users, both customers and delivery partners.
- Manage announcements and notifications.
- Integration and API Management:
- Integrate with third-party services (payment gateways, mapping services, etc.).
- Manage API access and partnerships.
Scope of the client
All third party api , client needs to provide
VPS server with cpanel ,client needs to provide